French speaking eCommerce Consultant

• Provide consulting services to clients with a focus on evaluating electronic business processing requirements and translating them into solutions
• Provide and recommend processes/methods and ensuring the optimal use of existing standards
• Coordinate all internal and external parties contributing to the design and implementation of an eCommerce solution, like specialist departments, technical resources, or System/Solution Owners
• Manage project communication, including functional communication and escalation management
• Create appropriate engagement-related documentation according to customer specifications and company standards
• Create materials for internal or external trainings
• Prepare detailed project planning, formulate precise work orders, and coordinate with internal service providers (ISP) and provide an overview of costs incurred
• Present project concepts and results to the customer’s IT management, lead project meetings, and ensure service scope compliance
• Manage technical issues, oversee time management, coordinate risk management, and handle change management
• Support and advise on the conception, implementation, and development of our service offering for national and international customers
• Evaluate technological and economic risks
• Conduct workshops and presentations on the positioning of our partner's eCommerce capabilities and process optimisation in business processing
• Independently create required presales materials
• Collaborate on internal optimisation projects to increase the quality, functionality and stability

• 3 years of experience in eCommerce
• Fluency in English and French
• Experience in providing technical management and advisory support to project teams
• Good knowledge of at least one e-commerce solution
• Strong business acumen with knowledge of IT merchandise and service processes
• Ability to collaborate and maintain a constructive network of relationships
• Strong analytical skills, high resilience, entrepreneurial mindset, and excellent communication abilities
• Proficient in Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint)
• Willingness to travel

It would be an advantage if...

• You are proficient in sales, logistics, and invoicing processes
• You have experience in the organisation and structure of ITIL-based processes
• You have experience in consulting activities in various industries
• You have knowledge of various project management methods
• You have good knowledge of common eCommerce tools and their capabilities
• You have advanced SAP knowledge (MM/SD)