Állás részletei
2026.07.29
InternationalHome-office
German Speaking Dispute Management Coordinator
Be part of a dynamic and diverse team!
What we offer
- Cafeteria package
- Private health insurance (Medicover)
- Language learning opportunities
- Soft skills trainings and talent development programs
- Stable multinational environment
- Hybrid working opportunities
- International working environment
- Career growth opportunities
- Cross-functional collaboration and development opportunities
Our partner is a leading international technology services provider supporting enterprise and public sector clients worldwide. Their Budapest Centre of Excellence delivers high-quality business support services in a dynamic, multicultural environment.
The German Speaking Dispute Management Coordinator plays a key role in resolving invoice disputes, supporting cash collection activities, and collaborating with internal stakeholders to improve payment processes and customer satisfaction.
Your Tasks
- Manage disputed invoices in cooperation with colleagues in Germany and Hungary
- Follow up with resolver teams to ensure timely and effective dispute resolution
- Investigate issues and identify root causes by collaborating with Account Managers, Sales, and other stakeholders
- Participate in conference calls with internal teams involved in dispute management
- Take ownership of disputes within an assigned customer portfolio
- Support continuous improvement initiatives related to quality, efficiency, and customer satisfaction
- Build strong relationships with internal stakeholders and customers
- Monitor and track dispute resolution activities to ensure targets and deadlines are met
Your Qualifications
- Fluent English and German language skills
- At least 2 years of experience in Accounts Receivable, Cash Collection, or Dispute Management
- Strong analytical and problem-solving skills
- Excellent communication and negotiation abilities
- Ability to identify root causes and work collaboratively toward solutions
- Result-oriented mindset with a focus on continuous improvement
- Strong MS Office skills, especially Excel
- Ability to prioritize tasks and manage workload effectively
- Strong networking and stakeholder management skills
- Interest in developing SAP and Lean process improvement knowledge
Nice to have
- Experience working in an SSC environment
- SAP knowledge
- Lean or continuous improvement experience
- Experience managing customer accounts or complex dispute cases
Reference number
a0tbI00000isQ4qQAE
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Részletek
Budapest
Full-time
SSC/BSC, Accounting / Finance